General terms and conditions

General terms and conditions relating to tuition and supervision by instructors at the ESF (Ecole du Ski Français) at Vallorcine of skiing and other snowsports disciplines.
ESF Vallorcine
Gare de la Télécabine
74660 Vallorcine


You can register for services provided by our ESF instructors at Vallorcine either via our website, by telephone, mail or by any other method of communication. As regarding online sales via our website, simply follow the online registration instructions and your order will be transmitted electronically to our ESF of Vallorcine.

As regards other types of distance selling, please contact the ESF of Vallorcine. Registration for ESF services at Vallorcine implies total acceptance of these general terms and conditions.

ARTICLE I – Services


All the instructors of the ESF of Vallorcine have followed a State-approved training course and their teaching methods are recognized nationally and internationally.

The services shall be provided for individuals or for groups. For lessons to be properly conducted in a group, the skiers should have the same level. In view of the material impossibility for the instructors of the ESF of Vallorcine to verify the level of each client prior to registration, the client shall be responsible for his/her choice of technical level according to the scale drawn up by the ESF.

Accordingly, the ESF of Vallorcine reserves the right to reintegrate a skier into a group that is better adapted to his/her level if such level does not correspond to his/her declaration, and subject to the capacities of the other groups. The skier shall not be able to claim any reimbursement or other compensation as a result thereof due to his (or her) declaration.

Skiing lessons are organized in a specific environment of an unpredictable nature. For such purpose the client shall be personally required to take care of his own safety and that of others. The liability of the instructor shall be limited to a duty to exercise skill and care. The client shall ensure that he/she complies with the instructions of the instructor. The ESF of Vallorcine shall not be liable for any accidents caused by skiers who take part in the lessons. The client is sole responsible for his (or her) equipment.

ARTICLE II – Insurance

The ESF has a Professional Liability Insurance policy that covers every instructor in the exercise of their function. This insurance allows to cover any injury caused to a third party or the clients while they are under the authority of the ESF and the instructor.

The client and/or student is sole responsible for his (or her) equipment. The instructors will not be held responsible for any damage caused by this equipment or in case of theft or deterioration of it.


ARTICLE III – Payment / reimbursement / Prices

3.1: Prices


The prices of the ESF of Vallorcine are presented on this on-line sales site, accessible from esf.net and from the specific site of the http://www.ecole-ski-vallorcine.com/.

The prices indicated shall include the classes provided by an instructor of the ESF of Vallorcine, and shall exclude any other services (insurance, ski-lifts, accommodation, etc) except in particular cases.

As a result, the client shall be required, prior to the time of the lesson, to obtain a pass for the use of the ski-lifts and, depending on his choice, insurance to cover him against any risks inherent to mountain sports (third-party, liability, rescue).

3.2: Terms of registration and payment


3.2.1: For online sales on our website

You are required to fill in the registration form given on this site, adding the date and signing it electronically by clicking on the appropriate icon.
With the on-line payment, it will be sent to ESF of Vallorcine. You will immediately receive an acknowledgement of your order by e-mail.

Full payment shall be made when the registration form is sent via the online sales site of the ESF of Vallorcine. The said payment shall constitute the settlement of the contract.

It will be confirmed by email.

A single means of registration and payment is at your disposal: dispatch via Internet of your registration form and bank transfer to the ESF of Vallorcine through the intermediary of Cyberplus (the electronic bank of the Banque Populaire: secure payment, certified and guaranteed by the banking institution).

The ESF of Vallorcine shall only guarantee the availability of those lessons that are proposed on the execution of the contract. The services are booked for these precise dates. Therefore the 7 day retractation period for distance sales provided by the Article L121-20 of the French Consummer Code is not applicable according to the Article L121-20-4 of the same code.

3.2.2: For other means of distance selling

The inscription is made by sending a booking form with full payment, by cheque, card, etc. to the ESF of Vallorcine.
The ESF of Vallorcine shall only guarantee the availability of those lessons that are proposed on the execution of the contract.

Payment of the due amount brings about the conclusion of the contract.
The services are booked for these precise dates. Therefore the 7 day retractation period for distance sales provided by the Article L121-20 of the French Consummer Code is not applicable according to the Article L121-20-4 of the same code.



ARTICLE IV – REIMBURSEMENT OF THE MEDALS CLAIM


Only valid if you have purchased an all inclusive: ski lesson + medal.

If you have bought an ALL INCLUSIVE (ski lesson + medal) and you do not wish to receive the medal, it is possible to obtain the reimbursement of the medal at its public price, asking at the ESF office during the period of the lessons. After the last day of the lesson, no refund will be possible.

ARTICLE V – CANCELLATION OR INTERRUPTION FROM THE CLIENT

5.1: Cancellation of a booking 15 days before the beginning of the service


  • If you have subscribed to a personal cancellation insurance (for instance the one offered by the ESF when buying online), please refer to its conditions.

  • If you have not subscribed any cancellation insurance and are subject to force majeure with presentation of proof: the ESF will refund you the price paid less the administration fees (10% of the transaction with a minimum of 20 euros)

  •  Without any case of force majeure: the ESF will refund you the price paid less the administration fees (10% of the transaction with a minimum of 20 euros) to which it will add a severance payment (10% of the transaction with a minimum of 20 euros).

5.2: Cancellation of a booking in the 15 days before the beginning of the service


  • If you have subscribed to a personal cancellation insurance (for instance the one offered by the ESF when buying online), please refer to its conditions.


  •  If you have not subscribed any cancellation insurance and are subject to force majeure with presentation of proof: the ESF will refund you the price paid less the administration fees (10% of the transaction with a minimum of 20 euros)


  • Without any case of force majeure: the ESF will apply a deduction of 50% of the price paid.

5.3: Interruption during the service (Group lessons only)


If you have subscribed to a personal cancellation insurance (for instance the one offered by the ESF when buying online), please refer to its conditions.

  • If you have not subscribed any cancellation insurance and are subject to force majeure with presentation of proof: you will be offered the refund of the part not used under the form of a credit form calculated on the basis of the unit rate.

ARTICLE VI – CANCELLATION / INTERRUPTION / EXCLUSION BY THE ESF

The ESF of Vallorcine reserves the right to cancel or suspend lessons especially in event of force majeure.

Some example of force majeure: closure of slopes or ski-lifts, weather conditions making the access to the site dangerous for the group.

6.2: Exclusion


The ESF of Vallorcine reserves the right to exclude any skier whose behaviour is likely to disturb the organisation of the lesson.

Such cancellation shall not give rise to any compensation.

ARTICLE VII – Disputes


The Parties shall endeavour to resolve amicably all eventual disputes that may arise during the execution of the service. If they are unable to reach a friendly settlement, all issues concerning the validity, interpretation and execution of this Agreement will be treated exclusively by the jurisdiction of the French law.

Any disputes arising from these general conditions of sale shall be referred to French Courts to be settled under the laws of France. Only the French version of this document shall be authoritative.